More on Brambleton Veterinary Hospital
Last night I wrote about my horrible experience at Brambleton Veterinary Hospital in Roanoke.
So I went this morning at 7:00, with cash, to pick up PJ at Brambleton Vet. The front-desk staff didn’t know about what happened, so when I challenged the overnight-stay charge (because we didn’t want him to stay overnight), they got the vet, Dr. Linda Jennings, on the phone.
Dr. Linda Jennings was incredibly rude. She referred to my wife’s crying last night as “theatrics,” and told me that she had to pay seven people overtime because of it. (How that’s possible, I have no idea. I guess the other six were bodyguards or something.)
But then — amazingly — Dr. Linda Jennings threatened to sue me if I told people about my experience at Brambleton Veterinary Hospital.
Needless to say, I was incredulous. “For telling people what happened, you’re going to sue me?” I said.
“Yes.”
Wow. Then she told me that she lost $40,000 per year in bad checks, including from her regular customers. Really? Odd, then, that the local emergency vet took our check without question, even though we had never been in before.
I wonder if other people have had bad experiences with Dr. Linda Jennings and the staff at Brambleton Veterinary Hospital and thus refuse to pay.
But then she flat-out lied to me. Dr. Jennings said my wife claimed to have found her checkbook in her car, which is what made them suspicious.
That’s blatantly untrue. In fact, my wife called me and asked me to bring the checkbook on Brambleton Veterinary Hospital’s phone. With the staff right there. In other words, they knew her husband was bringing her checkbook.
When I told Dr. Linda Jennings that I was in contact with the SPCA, she said, “I’m going to call the director. I know the director. And I’m going to have your fired.”
Good luck with that. I don’t work for the SPCA. My wife and I are volunteers and foster parents for dogs, and we too know the director.
Ain’t it nice to have your soon-to-be-ex vet threatening your job because you’re telling people what happened at her hospital?
Wow. So after the rude treatment by the staff and vet at Brambleton Veterinary Hospital, I bought PJ home where the doctor said he should have been in the first place. (Ergo, keeping him overnight was the second choice; he wasn’t getting the best possible care.)
Now it’s time to find a better vet — one who, unlike Brambleton Veterinary Hospital, won’t treat us like criminals for offering different methods of payment.
Late thought: I didn’t want to create a new entry for this. According to Dr. Linda Jennings, she loses $40,000 per year to bad checks including, she said, from her regular customers.
Think about that a second. You’re a customer of a vet for a year or two or more. But suddenly you decide to pass a bad check? Does that make sense? After all, the vet knows who you are.
So there are two explanations I see: 1) Dr. Linda Jennings is lying about that, or 2) long-term customers of Brambleton Veterinary Hospital are willing to sever their relationship with the vet by refusing to pay for services.
Either way, is that the kind of vet you’d want to use?
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